Foxgate Solutions Opens New BPO Call Center in Philippines

Foxgate Solutions, Inc., a worldwide provider of integrated business process outsourcing (BPO) and contact center solutions, announced its opening of a new call center in the Philippines.

The new center shall cater to different clients in the United States, United Kingdom, and the Philippines with operations in Inbound, Outbound, Interactive, Appointment Setting, Billing Solutions, Event Registration, Consumer Lead Generation, Consumer Sales, Customer Service, Dealer Locate and Referral Service, Help Desk, Market Research and Reviews, Order Taking, Surveys, Technical Support, and Website Receptionist Service.

As widely known overseas, the call center market in the Philippines continues to be a growing and dynamic market. Foreign companies consistently change their approach to reduce costs, improve efficiencies, and improve customer service and many other goals. "The Philippines offers exciting new opportunities for many business organizations around the world, specifically the United States and the United Kingdom, to advance their growth strategies and expand their service capabilities, while maintaining high levels of customer service at a reduced cost. Many clients view international presence as a key differentiator, enabling speed to market in expansion strategies. We consider this new facility to be yet another avenue to extend our clients’ market reach, reduce cost and deliver the highest level of service to our clients, their clients and their customers." said Ms. Maria Claudette Manus, AVP- Business Development.