ACA International President Mark Neeb will speak on ACA International’s behalf at the American Gas Association (AGA)/ Edison Electric Institute(EEI) Customer Service Conference and Exposition in Fort Worth, Texas in early April. Neeb is also President and CEO of ARM firm The Affiliated Group in Rochester, Minn.
Neeb will be detailing ACA’s proposal to modernize the debt collection system, providing opportunity for its members while adding protections for creditors and consumers.
ACA International’s blueprint includes the reformation of Federal legislation, removing unnecessary barriers to effective communication with consumers and committing to helping its members better prevent, reduce and resolve complaints in the debt collection industry.
Every year, AGA and EEI team up to provide utility professionals the opportunity to learn and share new ideas pertaining to the industry. EEI and ACA International both function in highly regulated environments, making a partnership between the two organizations a natural fit.
The Affiliated Group is a Rochester, Minn.-based company that provides accounts receivable management services to the utility, government, medical and retail sectors nationwide. Since 1923, The Affiliated Group has committed to setting the standard for ethical and effective debt recovery. With over 80 years experience, The Affiliated Group generates innovative, customized solutions in a professional and compliant manner. For more information, please call 1-800- 223-0290 or visit our website at www.theaffiliatedgroup.com.
ACA International, the Association of Credit and Collection Professionals, is the comprehensive, knowledge-based resource for success in the credit and collection industry. Founded in 1939, ACA brings together more than 5,000 members worldwide, including third-party collection agencies, asset buyers, attorneys, creditors and vendor affiliates. ACA International establishes ethical standards, produces a wide variety of products, services and publications, and articulates the value of the credit and collection industry to businesses, policymakers and consumers.