Webinar: Expert Panel on Speech Analytics for Compliance and Beyond

Published on:
6 March 2014 at 11:31 a.m. ET

http://www.insidearm.com/news/00017716-webinar-expert-panel-on-speech-analytics-/

Register for this complimentary webinar to learn how experts from top collections agencies around the United States are using speech analytics to enforce compliance and support other initiatives in the call center. Insights provided by speech analytics are being used to improve contact center efficiency and train more effective agents – one the most valuable assets in the collections business.

In this webinar panel, speakers from Accounts Receivable Management, Inc. and Sentry Credit will take an in-depth look at how and why their teams implemented speech analytics. Highlights will include best practices, lessons learned, recommendations, and results from the front lines. Don’t miss this valuable information from some of the leaders in the industry!

Date and Time: Wednesday, March 12 from 1:00PM – 2:00PM EST

Registration: http://www2.callminer.com/l/644/2014-02-19/2v6cw1