Radius Global Solutions LLC (Radius) announced this week that it has been issued U.S. patent 8,606,245 for its Cell Manager Product. The patented technology involves Radius’s systems and methods for calling cell phones using a transfer agent process.
According to internal research conducted by the company, it believes it is currently the only U.S. patent to cover TCPA compliance technology and processes.
James J. Eccleston, Managing Director of Radius Global Solutions said, “Radius was ahead of the market in determining the need for transformational technology that would allow our client to effectively and efficiently communicate with consumers via cell phones in a manner that complies with the Telephone Consumer Protection Act (TCPA). While compliance is a key component in the delivery of this service, we also demonstrate tangible improvement in contact rates and call resolution. This patent confirms Radius’ leadership position in technology-driven consumer communications.”
Eccleston noted that the system was built with a focus on how to comply with the TCPA rather than “beat” it.
“The Radius Cell Manager technology was a key aspect of our decision to partner with Jim and his team,” said Michael J Barrist, Managing Director of Radius Global Solutions. “This patent will assure that clients continue to view Radius as the thought leader in the use of technology in order to drive compliance and performance. Additionally, the patent provides notice to the market of Radius’s enforceable intellectual property rights.”
Barrist said that the system was not only being used for internal collection efforts, but that the company also had several ARM and creditor clients using Cell Manager.
Radius Global Solutions (www.radiusgs.com) is headquartered in Ambler, Pennsylvania with operational centers in Jacksonville, Florida; St. Charles, Missouri; and Gurgaon, India.