Gila Corporation Receives A+ Rating from BBB

Gila Corporation, d/b/a Municipal Services Bureau (MSB) and Gila Group, is pleased to announce their recent “A+” rating, awarded by the Better Business Bureau (BBB). This grade represents the BBB’s highest level of confidence that a business is operating in a trustworthy manner and will make all good faith efforts to resolve customer concerns.

“Our commitment to ethical collection practices is a professional pledge that we make to all of our clients, said Patrick J. Swanick, Gila Corporation’s Chief Executive Officer. “We resolve customer issues within one week of receiving a dispute from the BBB, after a thorough internal investigation.”

The “A+” rating indicates that Gila Corporation scored in the highest possible percentile using the BBB’s stringent performance criteria. The BBB assigns ratings based upon evaluations in fourteen categories, including industry experience, length of time in operation, how the business has responded to BBB complaints, and whether the company is a BBB Accredited Business.

“We distinguish ourselves in our industry based upon our Experience, Execution, and Ethics. Resolving client issues amicably and collecting past due obligations in a manner that is respectful to the debtor are top priorities at all times,” Swanick added. Within the past year, Gila Corporation has achieved the Professional Practices Management System (PPMS) designation from ACA International, received the SAS 70 (Type II) certification and was also named as a BBB Accredited Business.

About Gila Corporation
Founded in 1991, Gila Corporation is a leading nationwide provider of receivables management and business process outsourcing solutions. Headquartered in Austin, Texas, the Company offers outsourced collections, payment processing and call center services to governmental entities, financial services clients and higher education institutions throughout the country.

Through its strategic business units, Municipal Services Bureau (MSB) and Gila Group, the Corporation empowers more than 350 talented employees with advanced technology, data management tools, and leading edge business practices to exceed the expectations of its clients. MSB collects delinquent court fines, fees and debts for a wide variety of governmental entities. Gila Group specializes in outsourced collections and customer service functions for financial institutions.

Gila Corporation distinguishes itself based on its Experience, Execution, and Ethics. The firm has also achieved ACA International’s Professional Practices Management System (PPMS) certification. Currently, less than 1% of the more than 6000 collection agencies in the country provide the benefits of this industry certification to their clients. For more information, please visit www.GilaCorp.com or call # 1-800-568-7004.