Medical Recovery Specialists, LLC (MRS), part of the Receivables Management Partners (RMP) family of companies and a leading provider of accounts receivable management and other outsourced revenue cycle management (RCM) services to the healthcare industry is pleased to announce that Mike Gerlach has joined MRS as General Manager. In this role, Mike will oversee the day-to-day operations at MRS, as well as develop and implement new collection strategies.
Mike has been a part of the accounts receivable industry for 17 years, most recently as Site Manager and Vice President of Operations for a leading call center. With a commitment to organizational needs, Mike has supervised, mentored and developed collection teams that have consistently met and exceeded organizational goals.
“I’m excited to join the MRS team and look forward to working with a dedicated team in bringing successful collection results to healthcare facilities throughout the Midwest,” explained Mike. “As part of the RMP team, MRS has access to the best technology, people and other resources that the accounts receivable industry has to offer and I’m thrilled to be a part of the organization.”
In addition to Mike, Marge Fitch has also joined the MRS team as a Business Development Executive. She has over 25 years of experience in business development, sales management and national account relationship management. In her role at MRS, Marge will be responsible for developing relationships with both existing clients as well as pursuing new business opportunities. In addition, she will work with all members of the healthcare community to ensure that MRS is maximizing recoveries while maintaining patient goodwill.
“Both Mike and Marge are excellent additions to the RMP family of companies and we look forward to what they will bring to both the MRS team and our clients,” stated Steve Gayheart, COO of RMP. “I’m confident that their experience and knowledge of the ARM industry will have a positive impact on our team, our collection efforts and our clients.”
Medical Recovery Specialists, LLC (www.medrecovery.com) is a provider of accounts receivable management and revenue cycle management services to the healthcare industry. Part of the Receivables Management family of healthcare accounts receivable management firms, MRS has been a collections leader in the Chicago area for over ten years. RMP, headquartered in Greensburg, Indiana, has approximately 270 employees, with over 40 employees in the Des Plaines office, all focused on healthcare receivables management and led by a talented senior management team with more than 140 years of cumulative operating experience.