Afni, Inc. will soon be celebrating its 75th anniversary in Bloomington, Ill., growing to a local workforce of nearly 1,000, prompting the Bloomington Pantagraph to spotlight the company today.
The paper highlights Afni’s rapid growth over the past few years leading up to its diamond jubilee. But it also notes that Afni has become more reliant on customer care and other BPO services as the economy has put a dent in its debt collection business.
“Yes, there was more debt to collect, but also less ability for consumers to pay back that debt,” Afni President and CEO Ronald Greene told The Pantagraph.
The full piece can be found at http://www.pantagraph.com/business/local/article_b2379da6-80c9-11e0-ba1d-001cc4c03286.html.