CFPB, TCPA, FDCPA and YOU - Why I can't Miss ACA's Annual Convention

Dave Rudd

ACA International’s 74th Annual Convention & Expo — I can’t wait!

I find all industry events rejuvenating, but I especially love this conference because there are lots of attendees and the agenda is packed with regulation information (my favorite!).

I also can’t miss it because I need to:

Mingle with all my old friends — customers, vendors, competitors — and make some new friends.
Explore the expo hall for new technology (and find the coolest giveaway!).
Arm myself — and my company — with regulatory knowledge.
Pick up more ways to improve my business.
Support ACA International.

Sunset Stroll, David Evans

I’m lucky to have an army of IAT employees coming to man the booth — plus a moose and a buffalo, courtesy of David Evans, IAT’s resident painter — so I can roam the conference freely and learn. There is an excellent line-up of topics and plenty of opportunities to associate with other attendees.

Below is a list of sessions I plan to attend, I wish time permitted me to attend even more sessions. I’m really hoping to make it to them all. Look for me at the following sessions:

Sunday:

“CFPB’s Complaint Database for Debt Collection is Coming: What you Need to Know!” (3:15 p.m.): I’ve heard a lot about this database, which is nearly deployed. I’m anxious to learn everything the ACA knows!

Monday:

“Opening Session, President’s Address, Keynote Speaker” (8:00 a.m.): I look forward to hearing from our president, Tom Stockton.

“Update from the Consumer Financial Protection Bureau” (11: 00 a.m.): I’ll be there to hear straight from the CFPB about their supervision program and how it will effect collections; join me!

“Call Recordings – Do’s and Don’ts” (2:15 p.m.): This is a critical session for me because of IAT’s involvement with call recording. I am eager to learn any new regulation information and compliance/training tips.

“What’s New with TCPA” (4:00 p.m.): Keeping current with TCPA activities is a top priority for me. Careful study of new regulation and court rulings is a critical part of maintaining IAT’s compliance capabilities.

Tuesday:

“General Session – Embracing Change: How High-Performing Individuals Adapt” (8:00 a.m.): I hope to learn something I can apply towards my own success. I’m also looking forward to hearing from ACA’s 2013/2014 President Leslie Bender and CEO Patrick Morris regarding the future of ACA.

“‘Unconventional’ Best Ideas: Participant-Driven Small Discussion Groups” (10:10 a.m.): Good ideas and networking opportunities. I’m eager to learn from other participants about their business and collecting successes. I love hearing about how you faced a particular challenge and then adapted your business to overcome it. Come share your ideas with me!

I encourage you to attend the ACA International conference. Plan ahead so you can make it to the sessions that interest you. I also encourage you to interact with and talk to the other attendees. Look for me. I would love to shake your hand and get to know you.

What is it at this year’s ACA International Conference can YOU not afford to miss?