ITS ? PayMyBill Announces Payment Integration with SoundBite

Internet Transaction Solutions® (PayMyBill) today announced a partnership with SoundBite Communications aimed at providing integrated comprehensive agentless payment solutions across both existing clients and new markets.

The integration of the ITS Total ePayment Solutions® with SoundBite’s recently-announced Agentless Direct Collect autopayment interface will provide clients with a number of clear strategic advantages:

• Improved Productivity
• Increasing the number of automated, agentless payments received via inbound and outbound channels
• Enhanced labor productivity, increased accuracy and dramatically reduced call times.
• User-friendly single screen/voice application – reduces training time.
• Automated returns identification and representment.
• Enhanced Customer Care

The ability to integrate ITS payment services using XML via SoundBite’s Agentless Direct Collect interface

• Accept all payment methods – ACH, Debit/Credit Card.
• Real-time confirmation number.
• Immediate confirmation of debit / credit card approvals.
• Immediate confirmation of positive ACH submission.
• Quick payment servicing.
• Increased System Flexibility
• Easy implementation.
• Meets credit grantor unique requirements.
• Ability to customize business rules by debtor pool.
• Customizable payment options, fee structures and representment schedules.
• Dynamic settlement options.

“By integrating ITS – Total ePayment Solutions® with SoundBite’s voice messaging services, we create a powerful partnership that provides the marketplace with an unrivaled epayment solution,” said Kent Stuckey, CEO and Board Chairman of ITS.  “The ITS – SoundBite Communications commitment to our new and existing clients will help achieve optimal cash management and collections.”

“Our experience indicates that our Agentless Direct Collect interface can increase automated, agentless payments by as much as 20%.  As one of the leading providers of payment solutions, we’re delighted to work with ITS to integrate their capabilities via our Agentless Direct Collect interface,” said Peter Shields, President and CEO of SoundBite Communications.  “We have been working alongside ITS at a number of mutual clients, and the ability to seamlessly integrate our solutions will provide tremendous value to both current and future clients.”