Fair Isaac Rolls Out New Predictive Collection Scores

Fair Isaac Corporation (NYSE: FIC), the leading provider of analytics and decision management technology, today introduced a comprehensive new suite of predictive scores at its 2007 Collections and Recovery User Group meeting in Las Vegas. Available immediately, Fair Isaac Collection Scores equip financial services providers in North America and the United Kingdom with a quick and effective way to reliably improve collection decisions and operational efficiency.

With consumer debt on the rise, credit grantors face a steady increase in delinquencies and charge-offs for both credit cards and loans. Fair Isaac Collection Scores are designed to fine-tune lenders’ ability to prioritize accounts in early stage collections for both card and loan portfolios, and late stages for card portfolios. Using early-stage collection scores, credit grantors can segment a portfolio based on accounts’ risk of rolling to later delinquency stages. Late stage collection scores allow lenders to rank accounts based on expected collection amounts.

By prioritizing accounts, the Collection Scores enable credit grantors to assign the appropriate strategy with the right amount of collection effort, resulting in increased total collections, lower charge-offs and better utilization of resources that directly impact the lenders’ bottom line. The Collection Scores also enable lenders to improve customer service by identifying likely ‘self-cures’ and preventing potentially upsetting collector calls to a client’s best customers.

"Fair Isaac Collection Scores build upon Fair Isaac’s extensive experience in developing innovative analytic technologies for the collections and recovery industry," said Sally Taylor-Shoff, vice president of product management, Analytic Products at Fair Isaac. "The scores are an ideal first step for lenders looking to leverage analytics in collection decisions, without the burden of gathering historical data and waiting for the development period of custom models. Used on their own, or combined with Fair Isaac’s end-to-end collections solution, they also can deliver immediate value to lenders while they plan and collect data for future custom model developments."

Fair Isaac Collection Scores allow credit grantors to leverage analytics quickly within their organization to manage their collection efforts more effectively and boost profits. As an integral part of Fair Isaac’s end-to-end collections and recovery solution — including Debt Manager solution for workflow management and PlacementsPlus service for agency placement — Collection Scores can be easily implemented into lenders’ existing collection systems, minimizing their IT investment required to get up and running. Fair Isaac also offers consulting services to help clients make the most of their scores given specific business objectives, measure and track score and strategy performance, and understand how to adapt their strategies in a dynamic lending environment.