Interview: Wil Davis, President of Ontario Systems

Q. When you started your company, did you ever think you would be creating collection software?

A. Initially, no, we weren’t thinking of collection software. Ron Fauquher and I began the company in Ron’s garage in 1980 as a custom software shop. We developed a wide-range of products with an emphasis on manufacturing, which was our background prior to starting our own company.

One of our early clients was a collection agency that wanted to automate its accounts and its management while integrating this new application to the PBX system. The idea intrigued us and we took the project. Early on, it became apparent that there could be a larger market for this type of product than just this initial client. From there we became a receivables management information systems company.

Q. Explain your company’s culture and philosophy and how it guides your decisions today.

A. Ontario Systems is defined by its SPIRIT of service. This company philosophy guides every business decision we make.

The Meaning of S.P.I.R.I.T.:

Stewardship – We believe that all of life is a gift, and work is a part of that gift. We should use the resources we are given wisely. These resources include time, money, opportunities and talents.

Professionalism – We strive to treat our clients, vendors and each other in a professional and courteous manner. We believe this contributes to a positive atmosphere and helps to maintain our position as the market leader.

Innovation – As a software development company, it is our responsibility to constantly provide our customers with the latest technology available. As the market leader, we must provide innovative solutions our clients cannot find elsewhere.