PALOS HEIGHTS, Ill. – Municipal Collection Services, Inc. (MCSI), Chicago’s leading municipal collections provider, today announced it has streamlined its internal operations to offer clients a new pricing structure, intuitive web access, tighter integration with Municipal Systems, Inc. software and two key appointments to its senior collections staff: Michael Lasseter and Desiri Budzinski.
Both Lasseter and Budzinski each bring to MCSI more than 25 years of experience in the collection industry. Lasseter will supervise all collector and calling effort activities. His experience spans multiple industries, including retail, commercial, with the majority focusing on municipal debt recovery. Budzinski brings a familiar voice to MCSI’s growing client base and will serve as head collector and primary customer liaison.
“We are pleased to welcome Mike and Desiri to our growing team, and believe their collective expertise, experience and industry relationships will help catapult our success to even greater heights,” said MCSI President and Chief Executive Officer Matt Regan.
MCSI’s reinvestment and streamlined operations include a new pricing option to interested clients, new, state-of-the-art collection software to manage caseload volume, and additional features including automated payment posting from MCSI to MSI software and immediate, real-time access to account activity.
“By investing in our people and infrastructure we are not just adapting to economic uncertainty, but providing our customers with assurance that their collection partner is the most effective and efficient in the industry,” said Regan, whose standards and leadership have propelled MCSI, since 1997.
About Municipal Collection Services, Inc.
Founded in 1993 and headquartered in Palos Heights in the heart of Chicago’s south suburbs, Municipal Collection Services, Inc. (MCSI) is one of the Chicago area’s leading municipal debt collection service providers. A licensed collection agency in Illinois, MCSI brings people, process and technology to help counties and municipalities achieve the highest rate of debt recovery possible. To learn more about MCSI visit www.mcsicollections.com or call 708.448.6934.