Array Services Group (Array) today announced it has launched a new company website at www.arraysg.com. The new website describes the organization’s unique capabilities offered by its three innovative companies—CareCall for call center solutions, ProSource Billing for revenue cycle management, and J.C. Christensen & Associates for accounts receivable management.
It also communicates how Array’s new brand statement, You Have a Voice, reflects the way the organization treats all of its stakeholders to include clients, prospects, consumers and employees. At Array and its business units, all are encouraged to use their voice to ensure collective success. Prospects are called upon to use their voice to ensure their programs are customized in a manner that has become the hallmark of Array’s diverse solutions. Clients are encouraged to voice their evolving needs on a continuous basis to help ensure the success of their outsourcing programs. Employees encouraged to use their voice to offer suggestions for process improvements that create growth potential for the employee and improved results for clients. Consumers are also welcome to use their voice to communicate how Array can put them on a path to resolving their account or customer service issue.
The website was built in partnership with long-time vendor partner Net Gain Marketing (www.netgain4results.com) with the latest in content management technology. Using Telerik’s Sitefinity solution (www.sitefinity.com), companies large and small can refresh and update their web content in a manner that is completely scalable, allows front-line employees to make updates that were once only possible by going back to the original developer, and permits real-time workflows that ensure only content that has been approved by multiple levels of management ever goes live on the web. It also allows for integration with customer relationship management (CRM) platforms like www.salesforce.com, so that incoming leads can be imported directly into a CRM.