Vengroff, Williams & Associates (VWA), a leading provider of receivable management and business process outsourcing solutions with more than 3000 worldwide customers, and Quote to Cash Solutions (Q2C) a consulting firm providing clients improved revenue potential and reduce costs through effective accounts receivable management strategies, today announced the launch of a new joint venture, Skill Development Partners (SDP), which delivers specific skill development solutions to credit and collections departments within global Fortune 1000 organizations.
Through VWA and its current partner Q2C Solutions, Skill Development Partners will provide a variety of skills development programs either at the client’s site or web based acumen from a customized solution around pre-determined client needs. Each instructor will also have the capability and experience to provide guidance and coaching for credit and collections departments targeted at improving related processes. Additional consulting services are also available from SDP aimed towards assisting companies improve working capital management practices by focusing on complete activities within the quote to cash cycle.
Today’s credit and collections departments are handling a wide range of responsibilities to deliver improved cash flow and accounts receivable management. Companies are quickly realizing that the greatest results come from providing the best customer service, which in turn requires intensive training to ensure that finance managers within such vertical markets as healthcare, retail and financial services, are skilled with all areas of credit and collections. SDP will be offered to current VWA clients as a stand alone service as well as a bundled service offering within its insourcing practices, in coordination with strategic alliance partners and through direct marketing to target companies.
"With our Skill Development Partners program, credit managers will have industry-related guidance and resource talent management skills to ensure the benefits of reduced operational costs and faster payments," said Mark Vengroff, CEO of Vengroff, Williams and Associates. "SDP provides flexible design of content, sessions and services to significantly improve the skills of our clients’ credit and collections teams by easing the encumbrance of recruiting and learning development in-house."
SDP will be managed by a board of directors dedicated to blending the overall business knowledge and expertise within the training marketplace.
Members of the board bring immeasurable knowledge of the quote to cash aspect of business processing and will provide overall vision, strategy and expertise to fulfill our client’s needs and expectations.
"SDP is positioned to become the leading provider of performance improvement for credit and collection department personnel within Fortune 1000 companies," said Robert Shultz, SDP board member. "Through a combination of best-practices consulting, coaching and human resource development, SDP client companies will experience dramatic improvements in cash flow and profitability."