Florida Collection Agency Continues Explosive Growth

Enhanced Recovery Corp., a collection agency located in Jacksonville, Florida, has doubled in size in the past year – primarily due to the is-it/isn’t-it recession and increase in consumer debt (which is currently topping $2.4 trillion – a number almost meaningless in its size).

"We’re exploding at the seams," Kirk Moquin, company president, told the Jacksonville Times-Union. "It’s an industry that’s as recession-proof as it gets."

In June the company will open a 35,000-square-foot facility in Orange Park, Florida, for about 300 new employees. And they’re eyeing a location in Southeast Georgia that would employ another 300.

ERC primarily serves credit card companies like HSBC, Wells Fargo and Bank of America – though it’s looking to expand into telecommunications and medical industries in the next two years.

ERC also has an offshore office with about 50 employees in St. Lucia.

Company officials told the Times-Union that revenue has grown at least 50 percent each year, and they expect a 65 percent increase this year.