Executive Change: Delta Outsource Group Appoints New Director of Client Experience

Delta Outsource Group, Inc. is proud to announce that Jennifer Heinzl has joined the organization, working as the Director of Client Experience. Mrs. Heinzl will be responsible for the day to day needs of Delta Outsource Group’s clients, providing transparent communication and ensuring customer satisfaction is always met.

Mrs. Heinzl, an industry vet, boasts over 17 years of experience within the debt collection industry. Having worked in management and operations, to accounting and client relations; Jennifer brings a uniquely well-rounded skill set to Delta Outsource Group.

Delta Outsource Group, Inc. COO Nick Jarman commented on the addition, “We are very excited about Mrs. Heinzl joining our senior management team.  We constantly thrive to improve our relationships with our clients and creating the role of Director of Client Experience provides a stronger foundation.  Mrs. Heinzl will not only focus on ensuring the needs of our clients are being exceeded today, but also work proactively on process improvements to ensure Delta Outsource Group provides the best in class Client Experience.”

Delta Outsource Group, Inc. provides innovative, quality and cost effective receivables management solutions built on a foundation of integrity, transparency, and accountability. We offer a diverse selection of call center solutions from first party and customer care programs, to post charge off recovery and legal programs. Delta Outsource Group, Inc. employs a highly experienced and motivated workforce empowered to deliver superior results by incorporating innovative technology with intelligent analytics.