DialConnection Announces Release of mobileComply

DialConnection, LLC, an international leader in providing contact center solutions, announces the release of its mobileComply solution.

“The time is right for a solution to the problem facing our industry when it comes to calling mobile numbers. Based on the most recent ruling (Satterfield v. Simon & Schuster, Inc) mobileComply is that solution,” says Michael Vesper, President of DialConnection.

From the initial design mobileComply specifically addresses the issue of “equipment which has the capacity to store or produce telephone numbers to be called, using a random or sequential number generator; and to dial such numbers.”

“It cannot do anything else, no predictive, power, voice broadcasting or any other type of auto-dialing,” said Vesper. “No phone numbers are ever stored on the telephony platform.”

“The additional compliance and management features are all in the system – call recording, agent monitoring and reporting. What Michael and his team did was innovative and forward thinking – which is something that we always strive for at DialConnection. mobileComply is the first and as far as I know the only solution designed specifically to address the TCPA in regards to the ability (or more specifically not to have that ability) to store or produce telephone numbers,” says David Sargent, EVP of DialConnection.

DialConnection is an international leading provider of contact solutions offering both a premise and cloud based solution for the collections, financial services, government, healthcare, investment banking, telemarketing and utilities industry since 2000. For more information about DialConnection and mobileComply, contact David Sargent at 856.336.6132 or visit www.dialconnection.com.