Edcon Signs for TRIAD Consulting Support with PIC Solutions

Edcon, Africa’s largest fashion retail group, has signed a strategy consulting agreement with PIC Solutions to support its TRIADTM adaptive control system.

The TRIAD system, from Fair Isaac Corporation, is the world’s leading adaptive control system. TRIAD provides both account and customer management capabilities in a package that combines predictive analytics, decision-making software and expert strategy consulting to automate and improve credit and customer management decisions for lenders.

Edcon is currently upgrading their TRIAD adaptive control system to version 8. Through this strategy consulting contract, Edcon has the flexibility of using PIC Solutions strategy consultants to develop and implement new credit risk and marketing strategies.

Ian Wood, Group Financial Services Executive at Edcon, states, “We have experienced significant improvements in our marketing and credit strategies with the TRIAD system and we are looking forward to the additional benefits of using TRIAD 8. PIC Solution’s strategy consultants have an in-depth understanding of our retail business and their on-going consulting support will ensure that we continue to improve the profitability of our credit portfolio.”

Dave Lewis, Director of Consulting at PIC Solutions, adds, “Our risk management consulting team work closely with Edcon to ensure that they fully realise the benefits from the new TRIAD system. With the test and challenge functionality of TRIAD, and the input from our consulting team, the effectiveness of the risk management strategies are continually improved, thereby ensuring that TRIAD continues to deliver impressive bottom line results for Edcon.”