Three more credit unions have switched to TNB Card Services for its expertise in credit card processing. The credit unions are the latest to partner with TNB for its processing services, touting TNB’s excellent service, outstanding reputation, product knowledge, and credit union ownership.

The newest TNB processing clients are Service First Federal Credit Union of South Dakota, First Alliance Credit Union of Minnesota, and Employees Credit Union of Texas.

“Our processing clients want to work with a partner they can trust for all of their credit processing needs and marketing support,” said Dusty Bowers, senior vice president and national sales manager of TNB Card Services. “Our knowledge of the credit union industry and ownership by credit unions are important factors in our ability to successfully build partnerships. The credit union philosophy permeates everything we do.”

Service First Federal Credit Union is community chartered to serve Minnehaha, Lincoln, and McCook counties through five branch locations in the Sioux Falls area of South Dakota. It is 73 years old this year, and was originally founded to serve employees of a meat-packing plant.

Concerned about major changes at its former processor, Service First President Roger Peters said TNB was the only alternative processor considered, because it is owned and operated by credit unions. He credited TNB’s “quality of offerings and the manner in which they were presented” as pluses in the credit union’s decision.

Service First FCU has 17,800 members and assets of $127 million. Peters noted, “Our credit card program has been stagnant for several years. We’re looking to TNB to give our card program the face lifts it needs and better penetration.”

First Alliance Credit Union, celebrating 75 years of service this year, serves a five-county area around Rochester, Minnesota. It has 11,444 members and assets of $84.5 million.

Mark Hettinger, vice president of operations for First Alliance Credit Union, said TNB’s quality of service was second to none and its products will allow First Alliance to compete in a large financial market. He added, “TNB proved our relationship is important to them. We have also seen this through other credit unions joining TNB.”

Employees Credit Union, a 55-year old institution, serves employees, including family members, of businesses that office within a 10-mile radius of either of its two branches located in Dallas and Carrollton. The credit union also has a Kaufman branch providing services to those who live, work, or attend school in Kaufman County. The credit union has 8,247 members and assets of $50 million.

“TNB’s reputation, quality of service, and product portfolio played a big part in our decision to partner with TNB,” said Lana McCallie, president and CEO of Employees Credit Union. “Client service is important to us, and we want to partner with a company we can work with quickly and conveniently.”


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