Industry Expert Offers Webinar Focusing On Contact Center Challenges

Laramie, WY — Snowfly is proud to welcome guest presenter, Paul Herr, consultant and author of "Primal Management: Unraveling the Secrets of Human Nature to Drive High Performance."  The free, one hour webinar is designed for the Operations, Training, Quality, and HR departments of contact centers and provides actionable information.  It will be held Thursday, August 6th at 2PM Eastern.  Registration is at http://snowflyincentives.blogspot.com/ or www.Snowfly.com.

In this webinar event, Mr. Herr will highlight the five impulses at the core of human motivation:

• Innovation
• Competency
• Attaining goals
• Cooperation
• Self-protection

Herr will also explain that to drive performance, the workplace has to satisfy these appetites. He will offer some practical tips on how to do this and metrics for measuring success.

Mr. Herr will provide examples of companies that have benefited from the principles of primal management, and illustrate some ways in which your business can measure its emotional health, address areas where it doesn’t engage employees, and increase productivity by boosting the emotional paycheck. Based on groundbreaking scientific research, this webinar event will provide you with a new and innovative approach to inspiring your people and show how fulfilled employees are the key to business success.

Cost to attend is free, but space is limited to 200 registrants.

About Snowfly
Snowfly is the leading provider of Internet based employee incentive and loyalty programs.  Snowfly’s internet-based incentives system allows contact centers to harness the enormous motivational power of immediate positive reinforcement to focus employee behavior on company objectives.  Customers include multiple Blue Cross/Blue Shield providers, Avis/Budget, Hyatt Hotels, financial institutions, utility companies, insurance companies, cable/satellite providers, various BPO companies (business process outsourcers), and collection agencies.  Snowfly’s web site: www.Snowfly.com