AUSTIN, Texas — Gila Corporation D/b/a Municipal Services Bureau (MSB) is pleased to announce they have been chosen by the Municipality of Anchorage (MOA), Alaska as the sole source for renewed collection services. MSB was in a competitive relationship against another agency in which the accounts were shared equally between agencies. “Over the term of the contract MSB recovered significantly more for the MOA and did it with fewer issues,” said Mick.
Fornelli, Sr. Administrative Officer for the MOA. “It was their ability to execute and do it in a highly ethical manner that led to MSB’s selection as our preferred vendor.”
“The Municipality decided to sole source the new contract to MSB because of our superior collection results over a direct competitor,” said Patrick J. Swanick, CEO of MSB. “We have proven our ability to execute for the Municipality, and we look forward to continued success.”
MSB collects delinquent court fines, fees and debts for a wide variety of governmental entities nationwide. “We love to compete because it confirms our ability to execute,” Swanick added.
About Municipal Services Bureau
Founded in 1991, Municipal Services Bureau (MSB) offers outsourced collections, payment processing and call center services to courts nationwide. We empower talented employees with advanced technology, data management tools and leading edge business practices to exceed the expectations of our clients. The company currently works with more than 400 clients in 23 states and is licensed to collect throughout the United States.
MSB distinguishes itself based on its Experience, Execution, and Ethics. The firm is an active member of the Association of Credit and Collection Professionals (ACA International) and has been certified by ACA as an approved Professional Practices Management System (PPMS) agency. Currently, less than 1% of the more than 6000 collection agencies in the country provide the benefits of this industry certification to their clients. Within the past year, MSB has received SAS 70 Type II Certification and been named a BBB Accredited Business. MSB is also a sustaining member of the National Association for Court Management (NACM). For more information, please visit www.MuniServ.com or call # 1-800-568-7004.