Mike Ginsberg: Remembering an ARM Industry Stalwart

Mike Ginsberg

Pat Carroll, a well-known and well respected collection industry veteran passed away unexpectedly on March 2. The outpouring of emotional, heart-felt condolences since his passing has been overwhelming and for good reason.

Pat lived his professional life the right way.  He worked hard, gained an incredible amount of skill and rose up in the ranks from the bottom rung to the very peak.  However, he was always available, attended trade show where he worked the exhibit halls effortlessly because everyone knew him and wanted to speak to him.

When you look up tenure in the dictionary, Pat’s smiling face should be there. He was with Payco, later OSI, forever before moving on to Nationwide Credit where he ended his career. I assure you that he was offered opportunities to move on but he chose to stay.  Many others would have chased new ventures but not Pat.  He was loyal and committed, attributes that have become scarcer in the workplace over the decades.

Pat Carroll

On a personal note, Pat was always there for me. He returned every one of my calls quickly. He always had time for a cup of coffee at conferences. For nearly 25 years, Pat provided me with his perspective on collections which was exceptional. I learned a lot about the industry from Pat but, even more important, I was able to spend time with a true professional and a gentleman. Pat’s family is planning a memorial service on March 30th.

Rest in peace, my friend.