Important Webinar Scheduled for October 9

Mike Ginsberg

Rozanne Andersen, widely recognized for her advocacy work on behalf of the collection, debt purchasing and financial services industry, and I are teaming up to provide fresh perspective and valuable insight on the topics we feel are critically important for credit and collection professionals to address in a free webinar on October 9th.

We will dive into large issuer challenges, evaluate today’s growth sectors and look at the pressures of vendor management requirements. We will also provide the latest regulatory roadmap, including what to expect from the CFPB and TCPA. We will look at the mergers and acquisitions landscape and we will finish up by looking ahead at where this industry is heading.

Debt collection as an industry started taking shape shortly after World War II when petroleum company charge cards became popular and consumer retail charge cards started gaining wide acceptance. Before then, credit consisted almost entirely of farm equipment transactions and a limited number of select, local retail charge accounts granted to the preferred customers of large merchants. Account balances were typically paid off at month end and those that weren’t were turned over to small, local mom-and-pop collection agencies for manual collection.

By 1960, consumer credit had grown to $56 billion. Today, by comparison, consumer credit totals $2.9 trillion. Boy, times sure have changed for credit and collection professionals. The ARM industry, admired by investors and operators alike as a stable sector of growth and an essential ingredient of our credit economy for decades, is transforming before our eyes and no task with improving recoveries is immune from its impact. Regulatory oversight, technology advancements and economic changes are redefining the way that credit grantors, collection agencies, debt buyers, collection law firms and vendors are operating their businesses.

There is so much to sort through, that it has become extremely challenging for executives to make informed business decisions. Where do you turn to get your hands around the critical trends and latest developments impacting the ARM industry?

I encourage you to sign up now for the complimentary webinar and tell your team and colleagues. Click here to register